Serve as the primary point of contact for prospective learners, responding to their inquiries via phone, email, chat, and other communication channels.
Engage with potential students, understand their career goals, and provide personalized guidance on suitable programs.
Responsibilities and Duties:
Bachelor's degree in a relevant field.
Proven 2+ years experience as an admission counselor, student advisor, or similar role.
Excellent communication and interpersonal skills, with a customer-centric approach.
Empathetic listener with the ability to understand and address student needs.
Detail-oriented and well-organized, with excellent time management skills.
Fluency in both written and spoken English and Nepali.
Willingness to work flexible hours, including weekends and evenings, as required.