Job Information
  • Employee Type:

    Full Time
  • Location:

    Lekhnath - Pokhara
  • Job Type:

    Operation / Administration
  • Experience:

    2 years or more
  • Education Level:

    Bachelors Completed
  • Salary:

    Negotiable
  • Apply Before:

    6 days from now
Assistant Branch Coordinator
Job Description:
  • Assist in managing day-to-day branch operations to ensure efficiency and service quality.
  • Coordinate with sales, technical, and customer support teams for seamless service delivery.
  • Handle customer inquiries, complaints, and requests, ensuring timely resolution.
  • Support the branch in achieving sales and revenue targets by assisting with marketing and promotional activities.
  • Maintain accurate records of sales, customer feedback, and service requests.
  • Assist in inventory and asset management for branch operations.
  • Monitor service installations and troubleshoot issues in coordination with technical teams.
  • Ensure compliance with company policies and service standards.
  • Prepare and submit regular reports on branch performance and operational challenges.
Responsibilities and Duties:
  • Education: Bachelor’s degree in Business Administration, Management, IT, or a related field.
  • Experience: Minimum 1-2 years of experience in branch coordination, operations, or customer service (preferably in an ISP or telecom industry).
  • Strong communication and interpersonal skills.
  • Excellent problem-solving and organizational abilities.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint).
  • Basic understanding of ISP services and technical aspects is a plus.