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Job Information
Employee Type:
Full Time
Location:
Lekhnath - Pokhara
Job Type:
Operation / Administration
Experience:
2 years or more
Education Level:
Bachelors Completed
Salary:
Negotiable
Apply Before:
6 days from now
Assistant Branch Coordinator
Vianet Communications Limited
Lekhnath - Pokhara
Job Description:
Assist in managing day-to-day branch operations to ensure efficiency and service quality.
Coordinate with sales, technical, and customer support teams for seamless service delivery.
Handle customer inquiries, complaints, and requests, ensuring timely resolution.
Support the branch in achieving sales and revenue targets by assisting with marketing and promotional activities.
Maintain accurate records of sales, customer feedback, and service requests.
Assist in inventory and asset management for branch operations.
Monitor service installations and troubleshoot issues in coordination with technical teams.
Ensure compliance with company policies and service standards.
Prepare and submit regular reports on branch performance and operational challenges.
Responsibilities and Duties:
Education:
Bachelor’s degree in Business Administration, Management, IT, or a related field.
Experience:
Minimum 1-2 years of experience in branch coordination, operations, or customer service (preferably in an ISP or telecom industry).
Strong communication and interpersonal skills.
Excellent problem-solving and organizational abilities.
Ability to multitask and work efficiently in a fast-paced environment.
Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Basic understanding of ISP services and technical aspects is a plus.
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