CRO Front- Kalanki

Konnect Solution Private Limited Kalanki - Kathmandu

Job Description:

• Transport fiber technicians safely and efficiently to customer locations for new installations, fault rectifications, maintenance visits, and emergency service calls as coordinated by the CRO Front team.
• Ensure timely movement of technicians by following daily service schedules, priority complaints, and optimized routes to minimize delays and improve customer response time.
• Maintain continuous coordination with CRO, NOC, and technical teams by providing real-time updates on technician location, job status, and completion reports.
• Assist fiber technicians in handling tools, routers, ONT devices, cables, and other required equipment during field visits to support smooth service delivery.
• Represent the company professionally at customer premises by following service protocols, safety guidelines, and traffic rules at all times.

Specification:

• SEE completed; +2 will be an added advantage.
• Valid two-wheeler driving license with good riding skills; own bike preferred as per company policy.
• Good knowledge of local routes and service areas.
• Physically fit, punctual, and able to work under pressure.
• Basic understanding of WiFi / FTTH services with good communication and coordination skills.