Job Information
  • Employee Type:

    Full Time
  • Location:

    Lekhnath - Pokhara
  • Job Type:

    Technical Support
  • Experience:

    0 years or more
  • Education Level:

    +2 Completed
  • Salary:

    Negotiable
  • Apply Before:

    1 week from now
CRO Front- Lekhnath
Job Description:
  • Conduct comprehensive network testing and troubleshooting to identify, analyze, and resolve connectivity and performance issues in a timely manner 
  •  Assist in the planning, design, and implementation of fiber optic and broadband network infrastructure as per project requirements 
  •  Coordinate closely with technical and field teams to ensure smooth execution of installation, maintenance, and repair activities 
  •  Provide on-site technical support and guidance to customers, ensuring high service quality and customer satisfaction 
  •  Monitor network performance and proactively report potential issues to minimize downtime and service disruptions 
  •  Maintain and handle tools, equipment, and company vehicles responsibly, ensuring they are in proper working condition at all times 
  •  Accurately document field activities, troubleshooting steps, and resolutions, and submit detailed daily reports to the supervisor or management team 
  •  Follow company policies, safety guidelines, and operational procedures while performing all field-related tasks 
  •  Support continuous improvement by sharing feedback from field experiences to enhance network performance and service delivery 
  •  Ensure effective communication with team members and supervisors to align daily activities with organizational goals
Specification:
  • Basic understanding of broadband and fiber optic network systems 
  •  Strong problem-solving ability for handling on-field technical issues 
  •  Good communication skills in English and/or Nepali 
  •  Ability to work in a team and follow instructions effectively 
  •  Must have a valid two-wheeler driving license and own vehicle 
  •  Familiarity with local routes and field mobility 
  •  Prior experience in network installation, testing, or technical support preferred 
  •  Willingness to work in outdoor and dynamic field conditions