Job Description:

• Manage front desk operations including welcoming visitors, clients, and handling inquiries professionally. 
•  Attend and manage incoming calls, sales inquiries, and direct them to the concerned departments. 
•  Handle customer complaints and grievances efficiently, ensuring timely resolution and customer satisfaction. 
•  Maintain proper records of visitors, calls, and front desk activities. 
•  Assist in daily accounting tasks such as billing, invoicing, and data entry. 
•  Record and maintain financial transactions accurately in the system. 
•  Support accounts team in maintaining ledgers, vouchers, and reports. 
•  Coordinate with sales and accounts departments for smooth workflow. 
•  Manage petty cash and assist in basic financial reporting. 
•  Ensure proper documentation and filing of both administrative and financial records. 
•  Maintain a professional and welcoming office environment at all times.

Specification:

• Bachelor’s degree running/completed (BBS/BBA or related field preferred). 
•  Freshers are encouraged to apply; prior experience in front desk or accounting will be an advantage. 
•  Basic knowledge of accounting principles and office administration. 
•  Strong communication and interpersonal skills. 
•  Ability to handle sales calls and customer grievances professionally. 
•  Proficient in MS Office (Word, Excel, Email). 
•  Smart appearance with a professional and positive attitude. 
•  Ability to multitask and work under pressure. 
•  Good organizational and time management skills. 
•  Honest, responsible, and detail-oriented. 
•  Valid bike license will be an added advantage. 
•  Female candidates are preferred.