Front Desk Officer- Birgunj

Vianet Communications Limited Birgunj

Job Description:

• Deal with walk-in-customers and handle their queries in courteous manner
• Provide information and explain about the service product to the customer
• Handle the payment and receipt entry
• Maintain proper record of payment received
• Handle incoming calls and transferring it to respective department
• Liaise with all the departments in the office to solve the customer query
• Greet all the customers with a smile andguide them properly

Specification:

• +2 completed or equivalent level of education.
• Minimum 1 year of relevant experience.
• Excellent communication skills in both Nepali and English
• Pleasing personality with strong interpersonal skills
• Excellent customer relationship and service skills
• Good working knowledge of MS Excel and MS Word