Payment Collection Officer-Lazimpat, Kathmandu

Executive Search Kathmandu

Job Description:

• Conduct daily outbound calls and follow-ups with overdue clients to ensure timely payment collection.
• Perform regular field visits to client offices and warehouses for payment collection and resolution of outstanding issues.
• Maintain accurate records of all client interactions, commitments, and payment updates in the CRM system.
• Monitor payment commitments and follow up to ensure clients adhere to agreed timelines.
• Prepare weekly and monthly recovery forecasts and status reports for management.
• Take ownership of accounts transferred from Sales after the 30-day credit period and manage them until full recovery is completed.
• Coordinate with internal departments to resolve collection-related issues and ensure smooth recovery processes.
• Ensure timely escalation of high-risk or delinquent accounts to management.

Specification:

• Bachelor's degree in Management, Finance, Business Administration, or a related field is preferred.
• Freshers with a strong go-getter attitude are encouraged to apply.
• Candidates with up to 1 year of experience in collections, recovery, or sales will be preferred.
• Bold, confident, and resilient personality with the ability to handle difficult situations effectively.
• Strong negotiation, persuasion, and communication skills.
• Ability to work independently and achieve collection targets.
• Assertive approach with excellent follow-up skills.
• Basic knowledge of mobile applications and CRM systems for daily reporting.
• Strong record-keeping and reporting skills.
• Must own a two-wheeler and possess a valid driving license.
• Willingness to travel extensively within Kathmandu for field visits.