Job Description:

• Greet and assist visitors, patients, and clients in a professional, courteous, and friendly manner.
• Answer phone calls, respond to emails, and manage appointment scheduling efficiently.
• Maintain the reception area, ensuring cleanliness, organization, and a welcoming environment.
• Coordinate with staff, departments, and management to ensure smooth workflow and effective communication.
• Handle inquiries, provide accurate information, and resolve minor issues promptly.
• Maintain and organize records, patient/client files, and essential administrative documentation.
• Manage check-ins and check-outs, ensuring proper verification and documentation.
• Assist with internal and external correspondence, memos, and notifications.
• Support event scheduling, meetings, and room bookings when required.
• Maintain office supplies, inventory, and order replenishments as needed.
• Uphold confidentiality and follow organizational policies in handling sensitive information.
• Provide general administrative support to ensure efficient day-to-day operations.

Specification:

• Minimum education: High School / Intermediate; Diploma or Bachelor’s preferred.
• Strong communication and interpersonal skills.
• Good organizational skills and attention to detail.
• Basic computer skills (MS Office, email, appointment software).
• Professional appearance and demeanor.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Friendly, patient, and empathetic with visitors and clients.