Sales Executive

White feather's Jewellery New Road

Job Description:

 Key Responsibilities: 

Customer Assistance: Greet Customers, understand their requirements, and assist them in selecting jewellery pieces.

Sales & Upselling: Promote and sell jewellery by explaining product features, quality, and benefits, while upselling or cross-selling as needed.

Product Knowledge: Stay informed about different types of jewellery, gemstones, precious metals, and current market trends.

Billing & Documentation: Handle customer transactions, issue receipts, and maintain accurate records of sales.

Store Maintenance: Ensure that jewellery displays are neat, organized, and visually appealing.

Customer Relationship Management: Build and maintain long-term relationships with customers to encourage repeat business.

Stock Management: Keep track of inventory, report low stock levels, and assist in stock replenishment.

Security & Safety: Follow store security procedures and ensure the safety of valuable jewellery items.

Handling Customer Queries & Complaints: Address customer inquiries, resolve issues, and ensure a positive shopping experience.

Meeting Sales Targets: Work towards achieving individual and store sales targets set by management.

Responsibilities and Duties:

Qualifications & Experience:

• Minimum High School Diploma or equivalent (Bachelor’s degree preferred).
• Prior retail sales experience (experience in jewellery sales is a plus).
• Basic knowledge of jewellery, gemstones, and precious metals is an advantage.

• Key Skills Required:
•  Strong communication and interpersonal skills
•  Persuasive selling and negotiation abilities
•  Excellent customer service and relationship-building skills
•  Ability to work in a team and meet sales targets
•  Trustworthy and responsible, with knowledge of jewellery security protocols.