Sales Officer-Baluwatar, Kathmandu

Folliderm-Hair Care Experts Baluwatar

Job Description:

• Generate and follow up on B2B and B2C sales leads through calls, referrals, walk-ins, and digital inquiries.
• Promote Elara's services and packages to prospective individual and corporate clients.
• Convert inquiries into sales by effectively explaining service offerings and addressing client concerns.
• Maintain regular follow-up with prospective clients to maximize conversion rates.
• Achieve monthly sales and revenue targets assigned by the company.
• Build and maintain positive relationships with existing clients to encourage repeat business and referrals.
• Conduct client meetings, presentations, and service briefings as required.
• Assist in developing and maintaining relationships with corporate clients and business partners.
• Handle client inquiries, complaints, and feedback in a professional and timely manner.
• Maintain accurate records of leads, client interactions, sales activities, and conversions in the CRM system.
• Coordinate with the operations and customer service teams to ensure smooth service delivery.
• Participate in marketing campaigns, promotional events, and business development activities.
• Prepare daily, weekly, and monthly sales reports and pipeline updates.
• Follow up on inactive leads and past clients to generate additional business opportunities.
• Stay updated on company services, promotions, and market trends.
• Ensure compliance with company policies, sales processes, and customer service standards.
• Maintain confidentiality of client and company information.
• Perform any other duties assigned by management.

Specification:

• Bachelor's degree in Management, Business Administration, Marketing, or a related field.
• Minimum 3–5 years of experience in B2B Sales, B2C Sales, Business Development, Corporate Sales, or Client Relationship Management.
• Proven track record of achieving sales targets and revenue goals.
• Strong communication, negotiation, presentation, and interpersonal skills.
• Experience in healthcare, wellness, aesthetics, hospitality, insurance, education consultancy, or other service-based industries will be an advantage.
• Good knowledge of MS Office, CRM systems, and sales reporting tools.
• Strong organizational, reporting, and multitasking abilities.
• Ability to work independently and as part of a team.
• Professional personality with a customer-focused and results-driven approach.