Job Description:

•   Develop and implement plans to increase the number of active customers in the appointed areas.
• Develop and implement customer renewal, retention, and Revenue Collection strategic plans, campaigns, and initiatives.
• Identify potential churn risks of renewal, retention, and Revenue Collection and take preventive actions to address concerns proactively.
• Work closely with various departments to improve customer experience.
• Implement strategies to encourage customers to renew services.

Specification:

•  Minimum Intermediate level completed. 
• Good communication and convincing skills.
• Clear and pleasant telephone voice.
• Ability to handle rejection and work under pressure.
• Target-oriented and self-motivated.