Front Officer- Butwal

Vatsalya Butwal

Job Description:

• Supervise front desk staff, manage duty schedules, and provide training when required 
•  Ensure smooth patient registration, appointment scheduling, and daily front desk operations 
•  Handle patient inquiries and complaints professionally, ensuring high-quality service 
•  Coordinate with doctors and internal departments for efficient patient flow 
•  Monitor billing processes, cash handling, and daily financial transactions 
•  Maintain accurate patient records and prepare necessary administrative reports 
•  Ensure cleanliness, organization, and proper functioning of the reception area

Specification:

• Bachelor’s degree in Business Administration, Management, or related field 
•  Minimum 5 years of experience in front office/reception (healthcare experience preferred) 
•  Male candidates preferred 
•  Strong communication and interpersonal skills 
•  Good organizational and leadership abilities 
•  Basic knowledge of billing systems and MS Office 
•  Ability to handle multitasking and work under pressure 
•  Professional attitude with strong customer service focus