Operations Incharge- Kamaladi, Kathmandu

Gogoro Nebula Kamaladi

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Job Description

Lead end-to-end fleet operations across rental and salary-based rider models.
Manage individual, corporate, and fleet rental operations to maximize fleet utilization.
Coordinate with operational partners to ensure smooth rider integration and daily operations.
Oversee rider onboarding, performance monitoring, and compliance with company policies.
Supervise cross-functional teams including onboarding, payment collection, rider monitoring, insurance, and servicing.
Monitor payment collection, outstanding dues, security deposits, and financial reconciliation.
Manage recruitment agency relationships and vendor coordination for rider sourcing and operational support.
Lead telematics and GPS implementation, issue resolution, and system integration.
Ensure insurance claims, documentation, and operational compliance are maintained.
Prepare bi-weekly and monthly reports on fleet utilization, revenue, and operational performance while driving continuous process improvement.

Bachelor’s degree in Business Administration or a related field.
Minimum 4+ years of experience in fleet management, logistics, transportation, or vehicle operations.
Experience managing large fleets and multiple operational departments is highly preferred.
Strong leadership and team management skills with the ability to coordinate cross-functional teams.
Advanced proficiency in Microsoft Excel and Microsoft Office.
Strong analytical and reporting skills with experience interpreting operational data.
Excellent communication, stakeholder, and vendor management abilities.
Knowledge of telematics, GPS systems, and fleet technology is an advantage.
Strong problem-solving, organizational, and operational planning skills.
Valid two-wheeler driving license is mandatory.